Return Policy

Last Updated: May 8, 2025

At LaurenSnapStore.com, operated by Lauren Joseph Ltd, we want you to be completely satisfied with your purchase. This Return Policy outlines your rights and our process for returns and refunds.

1. Return Period You have 14 days from the date of delivery to return an item, as per the UK Consumer Rights Act 2015. This cooling-off period allows you to change your mind about your purchase.

2. Eligibility for Returns

• Items must be unused, in their original condition, and in the original packaging.

• Personalized or custom orders may not be eligible for return unless faulty.

• Proof of purchase (e.g., order confirmation email) is required.

3. How to Return an Item

• Contact us within 14 days of delivery at contact@LaurenSnapStore.com or +447912345678 to request a return authorization.

• Ship the item back to: Lauren Joseph Ltd, 16 East View Road, Ringwood, BH24 1PP, United Kingdom.

• Use a tracked shipping service, as we are not responsible for lost returns.

4. Refunds

• Refunds will be processed within 14 days of receiving the returned item.

• The refund will be issued to the original payment method, including the original shipping cost if the return is due to a fault or error on our part.

• You are responsible for return shipping costs unless the item is faulty or incorrectly delivered.

5. Faulty or Damaged Items If an item is faulty or damaged upon delivery, please contact us immediately at contact@LaurenSnapStore.com or +447912345678. We will arrange a replacement or refund, including return shipping costs, within 14 days of notification.

6. Non-Returnable Items Items returned after the 14-day period, or those not meeting the return conditions, cannot be refunded unless legally required.

7. Changes to Policy We may update this Return Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised "Last Updated" date.

8. Contact Us For any questions or to initiate a return, reach out to us:

• Email: contact@LaurenSnapStore.com

• Address: Lauren Joseph Ltd, 16 East View Road, Ringwood, BH24 1PP, United Kingdom

• Phone: +447912345678

Thank you for shopping with LaurenSnapStore.com!